I want to report a user for harassment and threatening behavior.

Posted 25 days ago by Guest

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Guest

Here is a version specifically adapted for the IMVU community:


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Shauna14 posted 12 days ago

i have reported a user called @****** foe bulling harassment and for slandering multiple times you havent done anything about her i just found out by an other user she made a post about me saying im a ugly stuck up bitch and i dont appreciate that you guys let her go around harassing and bulling me it would be very appreciate if you guys would do something about her please

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XfariX

XfariX posted 18 days ago

Hello! @Guest
I am very sorry that you are experiencing harassment and threatening behavior. IMVU takes the safety of its community very seriously, and there are strict, immediate actions you can take to protect yourself and ensure the official moderation team investigates this user:
  1. Use the Flag Tool Instantly: The most effective way to report harassment is to use the built-in Flag tool right where the behavior happens.
    • In Messages/Chat: Tap and hold the specific message or tap the gear icon next to it, then select Flag.
    • In Chat Rooms: Click on the offending user's avatar card, click the Flag/Report icon (or the three dots/gear), and select the appropriate reason.
    • Note: Flagging captures the official chat logs directly from the server, which serves as undeniable proof for the moderation team.
  2. Block the User Immediately: Go to the user's profile card, tap the settings icon or the three dots, and select Block. This will completely cut off their ability to message you, invite you to rooms, or see your online status.
  3. File a Private Help Ticket (For Severe Threats): If the user is making severe real-life threats or creating alternative accounts to bypass your block, you should submit a formal complaint. Go to the Help Center, click Contact Us, and open a Help Ticket under the 'Report User' or 'Safety and Security' category. Explain the situation clearly and attach any screenshots you have as additional context.
  4. Do Not Post Usernames Here: For your own protection and to follow forum guidelines, please ensure you do not share the user's name or post public accusations in this public discussion thread.
Please protect yourself by blocking them right away, and let the official safety team handle the investigation through your reports. Stay safe!

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Ashleyellen

Ashleyellen posted 23 days ago

Hello, this article explains Flags: http://im.vu/help774

How to deal with Harassment: http://im.vu/help723

How to contact Customer Service: https://support.imvu.com/support/tickets/new

Thank you!

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