Hi Moderators, I am posting here because my main account [SARAHTRANS00] was permanently disabled recently for alleged "bot activity." I state with absolute honesty that I am a real human user. I have never used any automated tools, third-party software, or scripts. I suspect a system glitch or connection lag flagged my account incorrectly. The problem is that whenever I try to submit a help ticket, the system automatically closes it within minutes using a generic copy-paste template. No human agent is actually reading my appeal. Can any active moderator (like LestatDeLioncourt) please review my case manually or forward it to a senior specialist? I have all the proof of my original ownership ready. Thank you so much.
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6 Comments
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G
Guestposted
3 days ago
I understand but they send me a copy paste comments i need a real human moderation who check my ban account they ban me without any reason they say you are using bots but I didn’t i dont know why imvu detected false activity can please any who check my account issue
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Ashleyellenposted
16 days ago
is best to to keep communicate with imvu support til the final . Only use 1 ticket.
0 Votes
G
Guestposted
16 days ago
Yes, but no one is actually looking into my issue properly. I’m only getting robotic responses instead of real help. I’m waiting and hoping that someone from the support team will properly review my case and help me recover my account.
0 Votes
Ashleyellenposted
16 days ago
I wouldn’t make another ticket cause it can confused imvu support.
Do your best to communicate with imvu support until end. Just remember it take 1-5 days response.
0 Votes
G
Guestposted
16 days ago
I closed the previous ticket because I was only receiving automated responses, so I submitted a new form to contact a moderator directly. Please help me recover my account. I have already submitted a new support ticket and would really appreciate it if a moderator could review my case and assist me with recovering my account.
0 Votes
Ashleyellenposted
17 days ago
Hello, you can open old ticket again . But it 1-5 days response.
Hi Moderators, I am posting here because my main account [SARAHTRANS00] was permanently disabled recently for alleged "bot activity." I state with absolute honesty that I am a real human user. I have never used any automated tools, third-party software, or scripts. I suspect a system glitch or connection lag flagged my account incorrectly. The problem is that whenever I try to submit a help ticket, the system automatically closes it within minutes using a generic copy-paste template. No human agent is actually reading my appeal. Can any active moderator (like LestatDeLioncourt) please review my case manually or forward it to a senior specialist? I have all the proof of my original ownership ready. Thank you so much.
0 Votes
6 Comments
Guest posted 3 days ago
I understand but they send me a copy paste comments i need a real human moderation who check my ban account they ban me without any reason they say you are using bots but I didn’t i dont know why imvu detected false activity can please any who check my account issue
0 Votes
Ashleyellen posted 16 days ago
is best to to keep communicate with imvu support til the final . Only use 1 ticket.
0 Votes
Guest posted 16 days ago
Yes, but no one is actually looking into my issue properly. I’m only getting robotic responses instead of real help. I’m waiting and hoping that someone from the support team will properly review my case and help me recover my account.
0 Votes
Ashleyellen posted 16 days ago
I wouldn’t make another ticket cause it can confused imvu support.
Do your best to communicate with imvu support until end. Just remember it take 1-5 days response.
0 Votes
Guest posted 16 days ago
I closed the previous ticket because I was only receiving automated responses, so I submitted a new form to contact a moderator directly. Please help me recover my account. I have already submitted a new support ticket and would really appreciate it if a moderator could review my case and assist me with recovering my account.
0 Votes
Ashleyellen posted 17 days ago
Hello, you can open old ticket again . But it 1-5 days response.
0 Votes
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