My account has been put on hold

Posted about 14 hours ago by Guest

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Guest

I already contacted imvu support I never got a response back for awhile my account has been put on hold and I can’t even change the password since I forgot my password I haven’t logged in awhile and I want my account to not be on hold anymore.

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Surassic posted about 2 hours ago

I have a hold placed on my account as well. I already contacted support. I got a response back. I was told that I needed to “verify my age.” My age verification was successful. I was told “Once done, write us back for the hold removal.” I wrote back that I completed the age verification process and to please let me know when the hold could be removed.” It’s been 5 days since I’ve sent the email and still no response. Does it usually take this long to remove a hold?

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