My account with the username "1CiN"—linked to the email address aynellay_leyla@hotmail.com, which I have used for 15 years—was compromised by a user with the username "AngelLove377." They deceived me by claiming they were conducting a photo vote, causing me to inadvertently share my two-factor authentication code. I am based in Turkey and have used this email address and IP address for years; I would like you to review the account and restore it to me. I would appreciate it if you could send the new password to my email address.
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XfariXposted
2 days ago
Hello @1jal
Steps to Recover a Compromised IMVU Account
1. Check your email immediately:
• Open your email account (aynellay_leyla@hotmail.com) and look for a message from IMVU notifying you of a change to your email address or password.
• These messages often contain a security link stating: "If you did not make this change, click here to reverse the action" (No, I did not make this change). Clicking this link may immediately revert the account to your original email address.
1 Votes
Ashleyellenposted
2 days ago
Hello! @1jal
Please contact Customer Support for the issue you are experiencing.
My account with the username "1CiN"—linked to the email address aynellay_leyla@hotmail.com, which I have used for 15 years—was compromised by a user with the username "AngelLove377." They deceived me by claiming they were conducting a photo vote, causing me to inadvertently share my two-factor authentication code. I am based in Turkey and have used this email address and IP address for years; I would like you to review the account and restore it to me. I would appreciate it if you could send the new password to my email address.
0 Votes
2 Comments
XfariX posted 2 days ago
Hello @1jal
Steps to Recover a Compromised IMVU Account
1. Check your email immediately:
• Open your email account (aynellay_leyla@hotmail.com) and look for a message from IMVU notifying you of a change to your email address or password.
• These messages often contain a security link stating: "If you did not make this change, click here to reverse the action" (No, I did not make this change). Clicking this link may immediately revert the account to your original email address.
1 Votes
Ashleyellen posted 2 days ago
Hello! @1jal
Please contact Customer Support for the issue you are experiencing.
How to contact Customer Support: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a Ticket on Mobile: http://im.vu/help769
Thank you!
1 Votes
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