My account was hacked, and the person changed all my details. I need help. My account has AP and age verification.
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1 Comments
J
JustSongposted
about 16 hours ago
Hi Guest,
I'm sorry you've been hacked. It's happening a lot. The only help you will get in Forums is that you should contact Customer Support...file a Help Ticket and send it in. Make sure to include all information pertaining to your account and proof that YOU are the owner of the account. Also include what happened when the account was hacked. If anyone has contacted you regarding your account, because hackers will contact the owners usually, report that as well. And for future refernce...never click on links shared in a room. Ever. That's how they steal your account.
Once you file the help ticket it will take 5 or so days to hear back from IMVU. Make sure they have your correct email address so they can reach out to you.
My account was hacked, and the person changed all my details. I need help. My account has AP and age verification.
0 Votes
1 Comments
JustSong posted about 16 hours ago
Hi Guest,
I'm sorry you've been hacked. It's happening a lot. The only help you will get in Forums is that you should contact Customer Support...file a Help Ticket and send it in. Make sure to include all information pertaining to your account and proof that YOU are the owner of the account. Also include what happened when the account was hacked. If anyone has contacted you regarding your account, because hackers will contact the owners usually, report that as well. And for future refernce...never click on links shared in a room. Ever. That's how they steal your account.
Once you file the help ticket it will take 5 or so days to hear back from IMVU. Make sure they have your correct email address so they can reach out to you.
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