We can’t see that we are online I can only see my friends are online in friends tab if I go to my messages or my page or they page it doesn’t show we online and when I invited my friend earlier we was invincible we couldn’t see each other in my room i deleted the app multiple time still the issue hasn’t been fixed
I did I have a ticket open and im not the only experiencing this my husband also couldn’t see me online yesterday on the app and my online was on we can only see each other online in our friends tab or yu going from pc or website on your phone the app is glitched or corrupted from the new update
Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.
We can’t see that we are online I can only see my friends are online in friends tab if I go to my messages or my page or they page it doesn’t show we online and when I invited my friend earlier we was invincible we couldn’t see each other in my room i deleted the app multiple time still the issue hasn’t been fixed
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TheKehlina posted about 18 hours ago
I did I have a ticket open and im not the only experiencing this my husband also couldn’t see me online yesterday on the app and my online was on we can only see each other online in our friends tab or yu going from pc or website on your phone the app is glitched or corrupted from the new update
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Lucas posted about 18 hours ago
Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.
Submit a Support Ticket: https://support.imvu.com/support/tickets/new
How to File and Respond to a Support Ticket: http://im.vu/help396
How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769
Thank you!
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