Subject: Account Retention Due to a Refund Request
Hello,
My account has been placed on hold due to a refund request that I no longer wish to proceed with. Please restore my account to its normal status and remove the restriction as soon as possible.
I have already been waiting for several days, and as a paying customer who has always paid for the service, I would really appreciate your help in resolving this matter promptly.
The refund request was made by mistake, and I would like to withdraw it completely. All I ask is for my account to be restored to normal without any restrictions as soon as possible.
Thank you very much for your time and assistance. I look forward to your response.
You’re on right path, now you wait 1-5 days every reply, and do your best to every question they ask you.
0 Votes
s
sawaK01posted
17 days ago
Hello! Yes, I believe I have already contacted IMVU Support regarding my account retention issue. I received an email notification about a reply in the “Account Retention” topic.
I have been waiting for quite some time, and unfortunately, my issue still hasn’t been resolved. I’m not sure if I need to do anything else or if I just need to keep waiting. I sincerely hope this issue can be resolved soon and that my account will return to normal as soon as possible.
Thank you so much for your help and for checking on my case!
Subject: Account Retention Due to a Refund Request
Hello,
My account has been placed on hold due to a refund request that I no longer wish to proceed with. Please restore my account to its normal status and remove the restriction as soon as possible.
I have already been waiting for several days, and as a paying customer who has always paid for the service, I would really appreciate your help in resolving this matter promptly.
The refund request was made by mistake, and I would like to withdraw it completely. All I ask is for my account to be restored to normal without any restrictions as soon as possible.
Thank you very much for your time and assistance. I look forward to your response.
Best regards,
Attachments (3)
IMG8752.png
393 KB
IMG8751.png
1.59 MB
IMG8750.png
87.3 KB
0 Votes
3 Comments
Ashleyellen posted 17 days ago
You’re on right path, now you wait 1-5 days every reply, and do your best to every question they ask you.
0 Votes
sawaK01 posted 17 days ago
Hello! Yes, I believe I have already contacted IMVU Support regarding my account retention issue. I received an email notification about a reply in the “Account Retention” topic.
I have been waiting for quite some time, and unfortunately, my issue still hasn’t been resolved. I’m not sure if I need to do anything else or if I just need to keep waiting. I sincerely hope this issue can be resolved soon and that my account will return to normal as soon as possible.
Thank you so much for your help and for checking on my case!
Attachments (1)
IMG8820.png
254 KB
0 Votes
Ashleyellen posted 19 days ago
Hello, @sawaK01 have you contacted imvu support?
1 Votes
Login to post a comment