I renewed my VIP status, but I only received 5,000 credits. The credits from the monthly promotion are missing; this is the third consecutive month, so I should have received 5,600.
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Ashleyellenposted
about 23 hours ago
Hello! @Juu14hh , Please contact Customer Service for the issue you are experiencing.
Good evening,
I renewed my VIP status, but I only received 5,000 credits. The credits from the monthly promotion are missing; this is the third consecutive month, so I should have received 5,600.
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1 Comments
Ashleyellen posted about 23 hours ago
Hello! @Juu14hh , Please contact Customer Service for the issue you are experiencing.
How to contact Customer Service: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a Ticket on Mobile: http://im.vu/help769
Thank you!
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