product doesnt appear

Posted 21 days ago by Bellaandsam

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Bellaandsam

Hi IMVU Creator Team,

I'm experiencing an issue with my room submission in IMVU Studio 1.44.14.

Product: Halloween Cave
PID: 76350431

The room appears under Submitted in IMVU Studio, but its Product Page displays “Product Not Found.” It also doesn't appear under Peer Review or Published.

The editor shows 0 errors and 0 warnings.

Could someone please help me check the submission status and explain how I can publish the room without paying another submission fee unnecessarily?

I've attached screenshots of the issue. Thank you!

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JustSong

JustSong posted 13 days ago

@ Malyya...


Hi! In order for you to get your shop back you must be a VIP Platinum or higher. Gold VIP does not allow for shops or creating.

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M

Malyya135 posted 13 days ago

how to get my shop back?


0 Votes

JustSong

JustSong posted 18 days ago

From what I can tell, you have no catalog. My guess is you may have the lowest VIP and can not create and submit rooms or anything else. You must be platinum VIP or higher in order to create.

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