Hello, I urgently need a Moderator or Staff member to look into my case. I have been paying for chat rooms for a month, but they are not working.
I sent an escalation request (Case (ID 902617)), but the automated system is broken and literally replied to me with the exact first automated template again. No human is reading my tickets.
Can a Moderator please escalate my ticket directly to a supervisor? I am paying for a service I cannot use. Thank you.
Hello, I urgently need a Moderator or Staff member to look into my case. I have been paying for chat rooms for a month, but they are not working.
I sent an escalation request (Case (ID 902617)), but the automated system is broken and literally replied to me with the exact first automated template again. No human is reading my tickets.
Can a Moderator please escalate my ticket directly to a supervisor? I am paying for a service I cannot use. Thank you.
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