Recover IMVU account

Posted 4 days ago by Guest

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Guest

Hello IMVU team, I want to recover my IMVU account. Can I prove that the account is mine? 

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JustSong

JustSong posted 4 days ago Best Answer

You will have to be more specific. Did you disable the account? Was it disabled by IMVU? Was it hacked? And NO! Do not upload any personal information here. This is a discussion forum. It IS NOT Customer Support. 

If you are asking for a little help then you need to be specific.

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JustSong

JustSong posted 4 days ago

Thank you for the information.


Okay, you will need to Submit a Help Ticket. Here : https://support.imvu.com/support/tickets/new


Include all of your information in the ticket. They will ask for confirmation if the account is actually yours. It will take up to 5 days for IMVU to respond, so be patient. Be sure to include your User name, Your name and address, email you used to create account and date of birth. When they do respond just follow their directions. Hope you get your account back.


Remeber...DO NOT click on any links in any rooms or in your messages. No matter who they are from.

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G

Guest posted 4 days ago

My account was stolen, I can prove it's mine, it's in my name.

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G

Guest posted 4 days ago

Good evening, my account was stolen and is no longer in my Gmail.

1 Votes

JustSong

JustSong posted 4 days ago Answer

You will have to be more specific. Did you disable the account? Was it disabled by IMVU? Was it hacked? And NO! Do not upload any personal information here. This is a discussion forum. It IS NOT Customer Support. 

If you are asking for a little help then you need to be specific.

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