How do I report an issue with In-App purchases?

Modified on Thu, 19 Sep at 3:05 PM

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With the in-app purchasing options in IMVU Mobile, you no longer need to go to your browser to get credits or upgrades! Top up your game anywhere, anytime.

Please note that in-app purchases are mediated by either Google Play or the Apple App Store (depending on your device). They are the ones who relay the payment to us. In case you encounter any concerns in purchasing from IMVU Mobile, please contact either Google or Apple directly. You may use the following links:

Google Play:

https://support.google.com/googleplay/contact/play_request_refund_apps?rd=2&rd=1&ctx=problems_with_inapp_purchases

Apple App Store:

https://support.apple.com/en-ap/HT204084