[Archived - MaxSMoke777] I'm stuck on the Thumbnail window, can't escape...

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Posted by “MaxSMoke777” on December 27, 2023.

[Archived]

I'm trying to make a thumbnail for my furniture items, and I'm stuck on this window. I can't get out of it!

 

ThumbnailError2 

 

 

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Community posted 5 months ago Admin

Posted by “DiamondBones” on February 01, 2024.

[Archived]

This has happened to me before, but the issue has always went away by itself when I return a while later. Sometimes Studio just needs a break, I've noticed.

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Community posted 5 months ago Admin

Posted by “Drosselmeyer” on January 23, 2024.

[Archived]

Thanks @LestatDeLioncourt​! I am adding them to the ticket.

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Community posted 5 months ago Admin

Posted by “LestatDeLioncourt” on January 21, 2024.

[Archived]

Some more sample PIDs with this issue...

 

46352377

43494935

29822617

29809153

52784055

31779329

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Community posted 5 months ago Admin

Posted by “Drosselmeyer” on January 18, 2024.

[Archived]

I am going to have to investigate this some more and see if it has something to do with our product image generator settings.

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Community posted 5 months ago Admin

Posted by “LestatDeLioncourt” on January 17, 2024.

[Archived]

My Poontoon boat from the other posts works now. It is a huge mesh (200 feet wide) BUT, it is not Tall. Hmm...

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Community posted 5 months ago Admin

Posted by “Drosselmeyer” on January 17, 2024.

[Archived]

@MaxSMoke777​, Well I have had no luck with this either :( I tried setting all of the bones to have no transformation so I think it is trying to "keep in view" the mesh and maybe the mesh is too big as @LestatDeLioncourt​ suggests (?) I will bring this up with the tools team and see what they think might be going on.

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Community posted 5 months ago Admin

Posted by “LestatDeLioncourt” on January 13, 2024.

[Archived]

Other large furniture projects still allow camera icon selections.

Is it too Tall for the Camera Zone? Height freaking out the Icon

generator?

 

Good catch Max :)

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Community posted 5 months ago Admin

Posted by “LestatDeLioncourt” on January 13, 2024.

[Archived]

On this PID and deriving, I can add an Icon for the Classic Icon either in Studio or on the classic Add HTML page. But, nothing can be done to add a "Desktop & Mobile" Icon. Similar to past issues, nothing appears in the Desktop Mobile icon area to select.

 

I tried adding a small triangle "mesh" in the center of this project. I also added 4 cameras and added a .XSF. No Difference. Maybe the Mesh is too large for the Icon Camera Staging area.

Issue continues...

 

Reference:

CameraNo Icon Available 

 

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Community posted 5 months ago Admin

Posted by “MaxSMoke777” on January 13, 2024.

[Archived]

66082534

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Community posted 5 months ago Admin

Posted by “Drosselmeyer” on January 12, 2024.

[Archived]

Hey @MaxSMoke777​, Sorry. I have been away. Do you have a PID for this issue. I will have a look.

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Community posted 5 months ago Admin

Posted by “MaxSMoke777” on January 03, 2024.

[Archived]

I thought it was working, but I just checked IMVU Desktop, and it's the default icon, so apparently not. In Studio, you see an icon, but it's REALLY far away and just shows the avie standing by themselves.

 

Sidenote, for some reason the IMVU website wasn't accepting the IMVU Classic icon I made for it. When you "add HTML Description" and can choose an icon there. I would change the icon, it would appear to work... go back into Studio... and find the icon changed back! It would be changed back in IMVU Desktop and the website. I just changed it again 5 minutes ago, so we'll see if it takes.

 

I thought I was going senile, as I changed that icon at least 5 times, it seemed like it was working, and then go back later to find the old-incorrect icon returned. It was like the image was being overwritten at the server level.

 

So I'm not sure what's happening, but that points to some issues that might be very deeply rooted. I know servers use alot of redundancy to protect the data from hardware issues. I think one of those little programs is having hiccups and ground-hog-day-ing data.

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Community posted 5 months ago Admin

Posted by “Drosselmeyer” on January 03, 2024.

[Archived]

@MaxSMoke777​ Are you still having an issue with generating a thumbnail for this project?

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Community posted 5 months ago Admin

Posted by “MaxSMoke777” on December 30, 2023.

[Archived]

All that means is that this issue has been reported, known about, and still NOT FIXED for over a year now. That's not a good thing.

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Community posted 5 months ago Admin

Posted by “MaxSMoke777” on December 28, 2023.

[Archived]

That is literally not possible, at least in this version of Studio.

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Community posted 5 months ago Admin

Posted by “LestatDeLioncourt” on December 28, 2023.

[Archived]

@MightySe7en​ and @Drosselmeyer​ reported and looked into a similar issue reported last year. Check the Private Group Here: https://cc.imvu.com/s/feed/0D55d0000D8sYHVCQ2

 

 

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