My last submissions (Classic create mode) have passed peer review and can be sold and gifted, but .....
@Saturi @Drosselmeyer This bug has not yet been fixed. I can not use them in a room. It says "This item can not be worn with your avatar" which is weird for a furniture anyway. Does something in the client change furniture to clothing?
I have to send them back into peer again. But I'll wait this time so that you cab check what is wrong with them before I resubmit them.
PID's are 67436321, 67436497, 67436698 and 67437093.
But hold on. Not only can they not be used. Also they were not calculated for my tier points. I had ten submissions and only six were counted. So it seems that for your system these valid products do not exist.
Please fix this bug because this is going to be annoying. I'm waiting for your reply before I resubmit them so that you can check the items while they are still unable to use.
0 Votes
66 Comments
Sorted by
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on June 18, 2024.
[Archived]
@Drosselmeyer That is where I have sent them. Maybe they have been working on it since yesterday we had a bunch of glithes/crashes. And there was a message on the download page that they were working on bugs, which might explain the Classic client crashes and people in Desktop being repeatedly logged out. After a clear cache and system reboot I have not had new problems, but I have not tried music again yet. I had also let the client sent the files directly after my reboot.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “Drosselmeyer” on June 18, 2024.
[Archived]
We might be able to use those. If you can send them to [email protected] that would be great.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on June 13, 2024.
[Archived]
@Drosselmeyer This moring I had cleared my cache before trying to go with music again on my new pc (Downgraded to Windows 10, so Windows11 is not the problem) after a day and night without problems.. It resulted in a complete system lock again. I had deleted the old log files on this pc, so the files which I sent in my second e-mail to the team are clean and only from this last session. The files in my earlier e-mail were from the old pc and some are dating back in may. I have also added my system info in case you might need it. This last e-mail is only about the crashes with music, not about the product submission problems.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on June 13, 2024.
[Archived]
@Drosselmeyer You had mislead me there Sir.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on June 13, 2024.
[Archived]
@Drosselmeyer Thank you, that worked. But I have been downgrading to Windows 10, and also downgraded IMVU to an old version, and upgraded to the last update again to se what works and what not, so the only files that are available now are those of the last three days. The old files from the errors where this thread is about, are no longer available. But I'll save the trick for future use. Rests the question why Windows 11 did show the AppData from my IrfanView installation and not from IKMU. Here are the files from the last three days. Is there anything that uou can use?
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “Drosselmeyer” on June 13, 2024.
[Archived]
For the log files try 'Windows key + R' (Run) and type '%userprofile%\AppData\Roaming\IMVU' and press enter. This "should" open up the folder containing the log files. I just re-read this thread and noticed that you are on Windows 11 Pro. Not sure if this is a factor also.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 31, 2024.
[Archived]
@Drosselmeyer I just crashed again without reason. I was eating, I did nothing in IMVU. One thing in common with previous times: It happened at the moment that I received an IMVU inbox message. "You got credits" (2000 - quick message campaign 23988). I have noted that many times before, actually that happens since a few years. Not a memory warning now, just instant crash and the "[Retry] [Exit IMVU]" widget. "Retry" never works.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]
@Drosselmeyer I'm sorry sir, I can not find any IMVU data on my system. Not in User, not in Program files, not in Programfiles (x86), the only IMVY that I find are IMVU projects, which are my products. I could find Irfanview which I installed myself so I would think that IMVU would be in the same folder, but nothing at all.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “Drosselmeyer” on May 30, 2024.
[Archived]
@JanXuan Could you also email the logs I mentioned? I am really not sure who gets the ones sent from the client and I have no way to track them.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]
@Drosselmeyer I forgot to mention that I did my last submission from a pre-saved empty furniture in Classic create mode to see if starting from a saved item could be the reason for the submission error, that was not the case. The product, a new mesh, passed and had no error.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]
@Drosselmeyer Thank you. Re the crashes I have sent the log file from the client (confirmed by the client). Let me know if if they did not get it. I am still finding my way on this new pc. Many things are different in Windows 11 Pro.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “Drosselmeyer” on May 30, 2024.
[Archived]
@JanXuan, Yep. I missed your suggestion. I will pass this along. In regards to the Client crash you can go to Settings > Advanced and click on 'Send log files to IMVU', but I am not sure who receives these :P OR you can got to %userprofile%\AppData\Roaming\IMVU and email: IMVULog.log, cpp.log, and IMVUQualityAgent.log to [email protected] and we could have a look.
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 29, 2024.
[Archived]
Ald this just happened again. The third time in one day. What can be wrong?
0 Votes
C
Communityposted
5 months ago
Admin
Posted by “JanXuan” on May 29, 2024.
[Archived]
@Drosselmeyer I think that you overlooked this suggestion. :)
0 Votes
People who like this
Delete Comment
This post will be deleted permanently. Are you sure?
Edit Comment
Edit Topic
Delete Comment
This post will be deleted permanently. Are you sure?
Posted by “JanXuan” on May 03, 2024.
[Archived]My last submissions (Classic create mode) have passed peer review and can be sold and gifted, but .....
@Saturi @Drosselmeyer This bug has not yet been fixed. I can not use them in a room. It says "This item can not be worn with your avatar" which is weird for a furniture anyway. Does something in the client change furniture to clothing?
I have to send them back into peer again. But I'll wait this time so that you cab check what is wrong with them before I resubmit them.
PID's are 67436321, 67436497, 67436698 and 67437093.
But hold on. Not only can they not be used. Also they were not calculated for my tier points. I had ten submissions and only six were counted. So it seems that for your system these valid products do not exist.
Please fix this bug because this is going to be annoying. I'm waiting for your reply before I resubmit them so that you can check the items while they are still unable to use.
0 Votes
66 Comments
Community posted 5 months ago Admin
Posted by “JanXuan” on June 18, 2024.
[Archived]@Drosselmeyer That is where I have sent them. Maybe they have been working on it since yesterday we had a bunch of glithes/crashes. And there was a message on the download page that they were working on bugs, which might explain the Classic client crashes and people in Desktop being repeatedly logged out. After a clear cache and system reboot I have not had new problems, but I have not tried music again yet. I had also let the client sent the files directly after my reboot.
0 Votes
Community posted 5 months ago Admin
Posted by “Drosselmeyer” on June 18, 2024.
[Archived]We might be able to use those. If you can send them to [email protected] that would be great.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on June 13, 2024.
[Archived]@Drosselmeyer This moring I had cleared my cache before trying to go with music again on my new pc (Downgraded to Windows 10, so Windows11 is not the problem) after a day and night without problems.. It resulted in a complete system lock again. I had deleted the old log files on this pc, so the files which I sent in my second e-mail to the team are clean and only from this last session. The files in my earlier e-mail were from the old pc and some are dating back in may. I have also added my system info in case you might need it. This last e-mail is only about the crashes with music, not about the product submission problems.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on June 13, 2024.
[Archived]@Drosselmeyer You had mislead me there Sir.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on June 13, 2024.
[Archived]@Drosselmeyer Thank you, that worked. But I have been downgrading to Windows 10, and also downgraded IMVU to an old version, and upgraded to the last update again to se what works and what not, so the only files that are available now are those of the last three days. The old files from the errors where this thread is about, are no longer available. But I'll save the trick for future use. Rests the question why Windows 11 did show the AppData from my IrfanView installation and not from IKMU. Here are the files from the last three days. Is there anything that uou can use?
0 Votes
Community posted 5 months ago Admin
Posted by “Drosselmeyer” on June 13, 2024.
[Archived]For the log files try 'Windows key + R' (Run) and type '%userprofile%\AppData\Roaming\IMVU' and press enter. This "should" open up the folder containing the log files. I just re-read this thread and noticed that you are on Windows 11 Pro. Not sure if this is a factor also.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 31, 2024.
[Archived]@Drosselmeyer I just crashed again without reason. I was eating, I did nothing in IMVU. One thing in common with previous times: It happened at the moment that I received an IMVU inbox message. "You got credits" (2000 - quick message campaign 23988). I have noted that many times before, actually that happens since a few years. Not a memory warning now, just instant crash and the "[Retry] [Exit IMVU]" widget. "Retry" never works.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]@Drosselmeyer I'm sorry sir, I can not find any IMVU data on my system. Not in User, not in Program files, not in Programfiles (x86), the only IMVY that I find are IMVU projects, which are my products. I could find Irfanview which I installed myself so I would think that IMVU would be in the same folder, but nothing at all.
0 Votes
Community posted 5 months ago Admin
Posted by “Drosselmeyer” on May 30, 2024.
[Archived]@JanXuan Could you also email the logs I mentioned? I am really not sure who gets the ones sent from the client and I have no way to track them.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]@Drosselmeyer I forgot to mention that I did my last submission from a pre-saved empty furniture in Classic create mode to see if starting from a saved item could be the reason for the submission error, that was not the case. The product, a new mesh, passed and had no error.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 30, 2024.
[Archived]@Drosselmeyer Thank you. Re the crashes I have sent the log file from the client (confirmed by the client). Let me know if if they did not get it. I am still finding my way on this new pc. Many things are different in Windows 11 Pro.
0 Votes
Community posted 5 months ago Admin
Posted by “Drosselmeyer” on May 30, 2024.
[Archived]@JanXuan, Yep. I missed your suggestion. I will pass this along. In regards to the Client crash you can go to Settings > Advanced and click on 'Send log files to IMVU', but I am not sure who receives these :P OR you can got to %userprofile%\AppData\Roaming\IMVU and email: IMVULog.log, cpp.log, and IMVUQualityAgent.log to [email protected] and we could have a look.
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 29, 2024.
[Archived]Ald this just happened again. The third time in one day. What can be wrong?
0 Votes
Community posted 5 months ago Admin
Posted by “JanXuan” on May 29, 2024.
[Archived]@Drosselmeyer I think that you overlooked this suggestion. :)
0 Votes