We are aware of the issues with the tier info panel and are actively working on a fix. In the meantime, adjusting your browser zoom to 100% (ctrl +/- in Chrome) should temporarily correct the issue. This problem typically arises when your browser scale is set larger or smaller than usual.
We appreciate your patience and understanding.
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Communityposted
2 months ago
Admin
Posted by “JanXuan” on May 24, 2024.
[Archived]
@Jazzmine70761 No, I never got tier points for products sold., I get points for the income (credits and/or $), and last month for the first time ever I got points for income (promo credits). Normally I do not have points for promo credits as I has only a few sales with promo credits. Most sales are with real credits. Last month someone decided to troll my shop with creating one account after another buying 20-22 products with promo with each account, which earned me a load of dev tokens, but apart from that I did not get any benefit from that till I saw that it had earned five tier points for the first time in my IMVU life.
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C
Communityposted
2 months ago
Admin
Posted by “Jazzmine70761” on May 24, 2024.
[Archived]
@JanXuan Are you getting tier points for products sold? No matter how many sales I get, I never get any tier points for them. No help from support on that but maybe you can confirm if what I see is normal and if there is some higher threshold I need to reach before I get some tier points for my sales.
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C
Communityposted
2 months ago
Admin
Posted by “JanXuan” on May 15, 2024.
[Archived]
I am using Firefox, I do not see any problem with my tiers info, no matter what scale,
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C
Communityposted
2 months ago
Admin
Posted by “4u” on May 13, 2024.
[Archived]
Using Edge, if I reduce to 80% I can see
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Communityposted
2 months ago
Admin
Posted by “BunnyCakes” on May 12, 2024.
[Archived]
Okay I figured out a fix! I made my screen setting at 200%, then I can see the tiers panel at 100%.
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C
Communityposted
2 months ago
Admin
Posted by “BunnyCakes” on May 12, 2024.
[Archived]
For me the browser has to be at 50% to see full screen. (no matter what I do)
I re-adjusted all my screen settings and then re-opened window; tested again. I have to minus to 50% to see the whole image and its so tiny.
My chrome setting has been 100% the whole time.
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Posted by “Saturi” on May 10, 2024.
[Archived]We are aware of the issues with the tier info panel and are actively working on a fix. In the meantime, adjusting your browser zoom to 100% (ctrl +/- in Chrome) should temporarily correct the issue. This problem typically arises when your browser scale is set larger or smaller than usual.
We appreciate your patience and understanding.
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6 Comments
Community posted 2 months ago Admin
Posted by “JanXuan” on May 24, 2024.
[Archived]@Jazzmine70761 No, I never got tier points for products sold., I get points for the income (credits and/or $), and last month for the first time ever I got points for income (promo credits). Normally I do not have points for promo credits as I has only a few sales with promo credits. Most sales are with real credits. Last month someone decided to troll my shop with creating one account after another buying 20-22 products with promo with each account, which earned me a load of dev tokens, but apart from that I did not get any benefit from that till I saw that it had earned five tier points for the first time in my IMVU life.
0 Votes
Community posted 2 months ago Admin
Posted by “Jazzmine70761” on May 24, 2024.
[Archived]@JanXuan Are you getting tier points for products sold? No matter how many sales I get, I never get any tier points for them. No help from support on that but maybe you can confirm if what I see is normal and if there is some higher threshold I need to reach before I get some tier points for my sales.
0 Votes
Community posted 2 months ago Admin
Posted by “JanXuan” on May 15, 2024.
[Archived]I am using Firefox, I do not see any problem with my tiers info, no matter what scale,
0 Votes
Community posted 2 months ago Admin
Posted by “4u” on May 13, 2024.
[Archived]Using Edge, if I reduce to 80% I can see
0 Votes
Community posted 2 months ago Admin
Posted by “BunnyCakes” on May 12, 2024.
[Archived]Okay I figured out a fix! I made my screen setting at 200%, then I can see the tiers panel at 100%.
0 Votes
Community posted 2 months ago Admin
Posted by “BunnyCakes” on May 12, 2024.
[Archived]For me the browser has to be at 50% to see full screen. (no matter what I do)
I re-adjusted all my screen settings and then re-opened window; tested again. I have to minus to 50% to see the whole image and its so tiny.
My chrome setting has been 100% the whole time.
0 Votes