[Archived - herMoo91] I have two songs that were all played with sound during the test, as soon as I uploaded it, the sound is gone. You can now be bought in the shop and the sound does not work. All other songs work, it is just one song. what is the prob

Posted 2 months ago by Community

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Posted by “herMoo91” on April 26, 2024.

[Archived]

https://de.imvu.com/shop/product.php?products_id=67372973

 

https://de.imvu.com/shop/product.php?products_id=67373153

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Community posted 2 months ago Admin

Posted by “BadCharm” on April 29, 2024.

[Archived]

two thing could have happen.

!. when you hit SUBMIT - you had that rare moment of lost connection and your ogg files was not published.

but I see that your products indicate a size, so... that's probably not the case, so

!. double check the names of your ogg files for any non-English characters. in this case, just edit product, delete all odd's in it, rename your originals, attach them again and resubmit.

 

 

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Community posted 2 months ago Admin

Posted by “JanXuan” on April 26, 2024.

[Archived]

@herMoo91​ I tried it out in the classic client shop and it did not work for me. Maybe it is a matter of regional licensing. Some music is not available for use in Europe but it can be played in USA and other regions.

 

I think it is the best to contact customer service to find out.

https://help.imvu.com/s/contactus

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