This is probably connected to the latest release, but since this morning, October 28, 2023 at 9am EDT (UTC-4), I've been continuously logged out when trying to derive.
It does not make a difference in which version of Vu Studio used (1.25.3 and/or 1.23.3). Regardless of the version, it is the same issue.
I click on a product to derive. The system pauses for a few seconds. A message appears "Your current session has expired. You will be asked to save any unsaved projects and redirected back to the login page".
There is also another error message that appears 'some times' but not 'every time'. The message appears for a fraction of a second and then Studio kicks me out and I'm faced with the log in screen again.
I have tried various things to troubleshoot this issue including 'turn off and turn on', reinstall, delete the last and current versions.
Can someone relay this issue to the development team?
Thanks.
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Communityposted
10 months ago
Admin
Posted by “RiverDesigns” on October 28, 2023.
[Archived]
I'm having the same issue getting that same "Invalid Authentication" box whenever I try to derive a new product or edit an existing one.
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Communityposted
10 months ago
Admin
Posted by “AthenaVatnajokull” on October 28, 2023.
[Archived]
It's happen same to me today, had reported too :
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Communityposted
10 months ago
Admin
Posted by “Eutha” on October 28, 2023.
[Archived]
It happens the same to me:
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Communityposted
10 months ago
Admin
Posted by “BishopCleric” on October 28, 2023.
[Archived]
The error message:
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Posted by “BishopCleric” on October 28, 2023.
[Archived]This is probably connected to the latest release, but since this morning, October 28, 2023 at 9am EDT (UTC-4), I've been continuously logged out when trying to derive.
It does not make a difference in which version of Vu Studio used (1.25.3 and/or 1.23.3). Regardless of the version, it is the same issue.
I click on a product to derive. The system pauses for a few seconds. A message appears "Your current session has expired. You will be asked to save any unsaved projects and redirected back to the login page".
There is also another error message that appears 'some times' but not 'every time'. The message appears for a fraction of a second and then Studio kicks me out and I'm faced with the log in screen again.
I have tried various things to troubleshoot this issue including 'turn off and turn on', reinstall, delete the last and current versions.
Can someone relay this issue to the development team?
Thanks.
0 Votes
4 Comments
Community posted 10 months ago Admin
Posted by “RiverDesigns” on October 28, 2023.
[Archived]I'm having the same issue getting that same "Invalid Authentication" box whenever I try to derive a new product or edit an existing one.
0 Votes
Community posted 10 months ago Admin
Posted by “AthenaVatnajokull” on October 28, 2023.
[Archived]It's happen same to me today, had reported too :
0 Votes
Community posted 10 months ago Admin
Posted by “Eutha” on October 28, 2023.
[Archived]It happens the same to me:
0 Votes
Community posted 10 months ago Admin
Posted by “BishopCleric” on October 28, 2023.
[Archived]The error message:
0 Votes