We've identified a bug that originated in early August, affecting our ability to extract campaign reporting data by day. Our ad server partner has recently fixed this issue but we are not able to pull reporting by day for many of the creator ad campaigns that were live in August. We are, however, able to verify the total delivered impressions. That being said, we will be sending final reports for the campaigns that we can verify have delivered in full.
We apologize for any inconvenience this may have caused and sincerely appreciate your understanding.
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Communityposted
3 months ago
Admin
Posted by “Saturi” on September 23, 2023.
[Archived]
Nice! Very glad to hear!
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C
Communityposted
3 months ago
Admin
Posted by “Whims” on September 22, 2023.
[Archived]
Got it all now, thank you!!!
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C
Communityposted
3 months ago
Admin
Posted by “Saturi” on September 21, 2023.
[Archived]
You are welcome! We have discovered the issue with the Ad Campaign request made on your Whimsee account. We're in the process of launching your campaign and we'll update you through your registered email when it's live.
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C
Communityposted
3 months ago
Admin
Posted by “Whims” on September 20, 2023.
[Archived]
Thanks Saturi for your reply! My alt name is Whimsee - I requested the ad on August 30. Thanks for your help!!!
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C
Communityposted
3 months ago
Admin
Posted by “Saturi” on September 20, 2023.
[Archived]
Hello, @Whims!
We send reports for Ad Campaigns upon their conclusion. We will happily send you a preliminary report today, so you can gain some initial insight.
Regarding the Ad Campaign requested from your alt account - can you please let me know your username so that we can investigate further? Thanks!
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C
Communityposted
3 months ago
Admin
Posted by “Whims” on September 20, 2023.
[Archived]
I am one of those who ran ads in August - they began running August 8th, and I've heard nothing back since. It's been running since August 8th - should I expect a report soon? I've also got an alt that made an application for an Ad Campaign on August 30th, and have heard nothing back since; not even notice that my application has been received.
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Posted by “Saturi” on September 18, 2023.
[Archived]We've identified a bug that originated in early August, affecting our ability to extract campaign reporting data by day. Our ad server partner has recently fixed this issue but we are not able to pull reporting by day for many of the creator ad campaigns that were live in August. We are, however, able to verify the total delivered impressions. That being said, we will be sending final reports for the campaigns that we can verify have delivered in full.
We apologize for any inconvenience this may have caused and sincerely appreciate your understanding.
0 Votes
6 Comments
Community posted 3 months ago Admin
Posted by “Saturi” on September 23, 2023.
[Archived]Nice! Very glad to hear!
0 Votes
Community posted 3 months ago Admin
Posted by “Whims” on September 22, 2023.
[Archived]Got it all now, thank you!!!
0 Votes
Community posted 3 months ago Admin
Posted by “Saturi” on September 21, 2023.
[Archived]You are welcome! We have discovered the issue with the Ad Campaign request made on your Whimsee account. We're in the process of launching your campaign and we'll update you through your registered email when it's live.
0 Votes
Community posted 3 months ago Admin
Posted by “Whims” on September 20, 2023.
[Archived]Thanks Saturi for your reply! My alt name is Whimsee - I requested the ad on August 30. Thanks for your help!!!
0 Votes
Community posted 3 months ago Admin
Posted by “Saturi” on September 20, 2023.
[Archived]Hello, @Whims!
We send reports for Ad Campaigns upon their conclusion. We will happily send you a preliminary report today, so you can gain some initial insight.
Regarding the Ad Campaign requested from your alt account - can you please let me know your username so that we can investigate further? Thanks!
0 Votes
Community posted 3 months ago Admin
Posted by “Whims” on September 20, 2023.
[Archived]I am one of those who ran ads in August - they began running August 8th, and I've heard nothing back since. It's been running since August 8th - should I expect a report soon? I've also got an alt that made an application for an Ad Campaign on August 30th, and have heard nothing back since; not even notice that my application has been received.
0 Votes