[Archived - JanXuan] Can you please upscale the Peer review errors?

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Community Admin

Posted by “JanXuan” on May 12, 2023.

[Archived]

Can you please upscale the peer review problem to the IT dsepartment?

It is four days that I can not do peer review. When I click "View in 3D" the page turns into a blank page.

I have filed a ticket, they answered asking what client I use. The problem is not in the client. It is in IMVU Next. I told them that, now my ticket is waiting forever. Can someone upscale this matter? Many users are having the same problem..We can not do peer review, so all submissions by other creators are delayed too.

Peer error

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 14, 2023.

[Archived]

It is still not working, also sales are dead, and my ticket still "Waiting for agent".

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

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I think that I have sent them what they need.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

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I think I found it. Will send it.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

[Archived]

Peer review happens in IMVU Next.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

[Archived]

Console log? What is that? I am on a desktop pc with Firefox browser. I don't know of any logs.

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Community posted over 1 year ago Admin

Posted by “RigsK” on May 13, 2023.

[Archived]

@JanXuan Would you mind sending us the error in your console log? That would help our engineers investigate. You can send the information to creator.advocate@imvu.com. Let me know if you have any questions.

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Community posted over 1 year ago Admin

Posted by “RigsK” on May 13, 2023.

[Archived]

Thank you @JanXuan! Will let the team know.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

[Archived]

The certificates problem happens only when the browser is set to Dutch language.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

[Archived]

@RigsK The "Work in progress is another peer revview issue that has not been solved yet. A problem with the web certificates. They said that "This is a nasty one". Peer ticket

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

[Archived]

I just tried again, 1 time vote, next went blank again

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Community posted over 1 year ago Admin

Posted by “JanXuan” on May 13, 2023.

[Archived]

@RigsK Yes, I do. One time I could make two votes, then it fell back into the error.

My ticket is still "Waiting for agent".

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Community posted over 1 year ago Admin

Posted by “RigsK” on May 12, 2023.

[Archived]

Hi @JanXuan are you still experiencing this issue?

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Community posted over 1 year ago Admin

Posted by “LestatDeLioncourt” on May 12, 2023.

[Archived]

Hi @JanXuan There is another similar post where Staff has responded. Please add comments to the Main post is here:

https://cc.imvu.com/s/question/0D75d000008PfvbCAC/

Thanks a bunch! :)

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