I thought we were supposed to get payment for the sale of a decorated room PLUS payment for all the individual products in a decorated room. However, I noticed that I recently got paid for only the decorated room.
@ExquisitelySweet - Please contact creator.advocate@imvu.com if your issue has yet to be resolved.
Thanks.
Best,
Shannon Mac, IMVU Senior Community Manager
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Communityposted
3 months ago
Admin
Posted by “ShannonMac” on October 15, 2022.
[Archived]
@ExquisitelySweet - I am speaking with the team about your concern.
Best,
Shannon
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Communityposted
3 months ago
Admin
Posted by “ExquisitelySweet” on October 09, 2022.
[Archived]
As you can see, I only got paid for the decorated room, but not the individual products included.
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Communityposted
3 months ago
Admin
Posted by “ExquisitelySweet” on October 08, 2022.
[Archived]
@ShannonMac I also looked at the individual Product Sales Events on each product in the bundle and the sales are not listed.
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Communityposted
3 months ago
Admin
Posted by “ShannonMac” on October 08, 2022.
[Archived]
@ExquisitelySweet - Ah, please send images over of your reports so that I can have this reviewed for you.
creator.advocate@imvu.com
Best,
Shannon
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Communityposted
3 months ago
Admin
Posted by “ExquisitelySweet” on October 08, 2022.
[Archived]
@ShannonMac I received my information from Creator Reports. I have a 75 credit profit on each individual product in the room bundle, plus a 75 credit profit on the room bundle. I only received a 75 credit profit for the bundled room, meaning that the purchaser received 29 products for only a 75 credit profit. That doesn't sound right to me.
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Communityposted
3 months ago
Admin
Posted by “ShannonMac” on October 08, 2022.
[Archived]
Hi @ExquisitelySweet - Can you give me a source on where you received your information?
I believe a bundled room counts as one product sale. That is why Creators usually list them for more.
A buyer has a choice to purchase your furniture products separately if they cannot afford the bundled room.
Thanks.
Best,
Shannon Mac, IMVU Senior Community Manager
@DarkAngel5
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Posted by “ExquisitelySweet” on October 07, 2022.
[Archived]I thought we were supposed to get payment for the sale of a decorated room PLUS payment for all the individual products in a decorated room. However, I noticed that I recently got paid for only the decorated room.
This is the room bundle in question: https://www.imvu.com/shop/product.php?products_id=58724599 It includes 29 individual products
Is this a bug, or is this something new?
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Community posted 3 months ago Admin
Posted by “ShannonMac” on November 01, 2022.
[Archived]@ExquisitelySweet - Please contact creator.advocate@imvu.com if your issue has yet to be resolved.
Thanks.
Best,
Shannon Mac, IMVU Senior Community Manager
0 Votes
Community posted 3 months ago Admin
Posted by “ShannonMac” on October 15, 2022.
[Archived]@ExquisitelySweet - I am speaking with the team about your concern.
Best,
Shannon
0 Votes
Community posted 3 months ago Admin
Posted by “ExquisitelySweet” on October 09, 2022.
[Archived]As you can see, I only got paid for the decorated room, but not the individual products included.
0 Votes
Community posted 3 months ago Admin
Posted by “ExquisitelySweet” on October 08, 2022.
[Archived]@ShannonMac I also looked at the individual Product Sales Events on each product in the bundle and the sales are not listed.
0 Votes
Community posted 3 months ago Admin
Posted by “ShannonMac” on October 08, 2022.
[Archived]@ExquisitelySweet - Ah, please send images over of your reports so that I can have this reviewed for you.
creator.advocate@imvu.com
Best,
Shannon
0 Votes
Community posted 3 months ago Admin
Posted by “ExquisitelySweet” on October 08, 2022.
[Archived]@ShannonMac I received my information from Creator Reports. I have a 75 credit profit on each individual product in the room bundle, plus a 75 credit profit on the room bundle. I only received a 75 credit profit for the bundled room, meaning that the purchaser received 29 products for only a 75 credit profit. That doesn't sound right to me.
0 Votes
Community posted 3 months ago Admin
Posted by “ShannonMac” on October 08, 2022.
[Archived]Hi @ExquisitelySweet - Can you give me a source on where you received your information?
I believe a bundled room counts as one product sale. That is why Creators usually list them for more.
A buyer has a choice to purchase your furniture products separately if they cannot afford the bundled room.
Thanks.
Best,
Shannon Mac, IMVU Senior Community Manager
@DarkAngel5
0 Votes