[Archived - AthenaVatnajokull] The missing textures on published product

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Posted by “AthenaVatnajokull” on September 03, 2022.

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I would like to report that a bug occurred during the publication of a derivative product. Recently I just published a velvet textured chair, however, I noticed that the expected texture is not visible. I create on Beta, I use the Desktop platform and a MAC user. I asked a friend to kindly check on his side (windows user) if he notices the same thing as me, and sadly he also confirms the absence of texture. In my draft there appears the expected velvet (could be from origin product). I am attaching 2 screenshots to show the failure. Is there someone to remedy or explain this anomaly? In advance, thank you !

 

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Community posted 3 months ago Admin

Posted by “AthenaVatnajokull” on October 11, 2022.

[Archived]

@Drosselmeyer​ Thank you for informing me, I think it is better not to insist especially when it comes to the PID. The mutation from classic to beta generates dysfunctions, and I am aware of it.

I remain optimistic that these concerns will find alternatives. Thank you again for paying attention.

 

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Community posted 3 months ago Admin

Posted by “Drosselmeyer” on October 11, 2022.

[Archived]

@AthenaVatnajokull​  Unfortunately, as I mentioned the parent PID 923897 has an issue. The UVs for the parent PID are bad. The original creator would have to fix the mesh product.

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Community posted 3 months ago Admin

Posted by “Drosselmeyer” on September 06, 2022.

[Archived]

Thanks for brining this to our attention. There is something going on with the parent PID 923897 that is affecting all derivations when the product is displayed on Next Web, Desktop, and Mobile. The product looks correct when viewed in Studio. I have written up a bug on this and we are investigating.

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Community posted 3 months ago Admin

Posted by “xAidenSteelx” on September 06, 2022.

[Archived]

Hi @AthenaVatnajokull​ i made the chair also in studio windows i have ,i have the same issues in classic it looks good but on desktop not, on all textures i used it changed to a solid color texture not sure why that happens perhaps someone has to look at this issue https://www.imvu.com/shop/product.php?products_id=923897

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