[Archived - RainLTD] Did IMVU mess up and send another payout again???

Posted 3 months ago by Community

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Posted by “RainLTD” on August 04, 2022.

[Archived]

Today my payout was rejected, i have never been rejected ever, it came with this message:

 

agent - 2022/08/03 12:44:59 PM Eastern Daylight Time Hello, While attempting to fix a payment issue June, we accidentally transferred $70.00 from the Earn Money program to you that had already been sent to you between 2015 and 2016. We have removed $70.00 from your Earn Money balance. Please resubmit your payout. Sincerelly, IMVU Team

 

I gave back all the money that was sent. I even got the badge to prove it and the info from my paypal to prove it. Now I have to resubmit a payout request, and now $70 of that money is now missing, and its going to take longer to get to me. Who's going to fix this?

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Community posted 3 months ago Admin

Posted by “VanGoGo” on August 11, 2022.

[Archived]

The same thing happened to me, Im still waiting for someone to open the case which I filed on Aug 6 (IMVU support Case #04779804), can someone help?

 

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Community posted 3 months ago Admin

Posted by “RainLTD” on August 04, 2022.

[Archived]

Thank you very much.

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Community posted 3 months ago Admin

Posted by “RigsK” on August 04, 2022.

[Archived]

Hi @RainLTD​ I'll look into this for you.

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Community posted 3 months ago Admin

Posted by “RainLTD” on August 04, 2022.

[Archived]

@RigsK​ 

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