I've been having issues with Studio since yesterday. On top of the existing issue with opacity maps, now there seems to be an issue with previewing changes.
Yesterday the only way I could update a texture was to give it a different name and upload that, otherwise only the first texture I uploaded would show. I got a bunch of errors when submitting another product as well.
I shut down and restarted my machine and Studio. I've also cleared my cache. Eventually gave up. Back today to see what I can do and now each time I try to load a look I'm getting an "oops something went wrong" error message (super unhelpful message btw).
Overall this latest release is really buggy and I can't find a way to roll back, otherwise I would.
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Communityposted
3 months ago
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Posted by “ShopDR” on July 11, 2022.
[Archived]
I'm experiencing the same issues.
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Communityposted
3 months ago
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Posted by “SirenaRoga” on July 09, 2022.
[Archived]
Hopefully that sorts some of the issues out. I have been submitting the bug reports when it asks to submit but not otherwise. I'll see how it goes today.
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Communityposted
3 months ago
Admin
Posted by “Drosselmeyer” on July 09, 2022.
[Archived]
@SirenaRoga So sorry to hear you have having issues. It seems there are a few things going on. We have an update coming out on Monday to address the grey material issue, but I am not sure if the update includes any fixes for issues with switching looks. I am not sure about the errors when submitting products. I would need more information. If when you get an error, you would please do a "Report a Problem" via the Help menu. Our engineering team sees these reports and they give us information on what is going wrong in Studio. Thanks!
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Communityposted
3 months ago
Admin
Posted by “LestatDeLioncourt” on July 09, 2022.
[Archived]
I too have had recent issue with textures not updating the "Oops" error and icons not updating properly. I think there is a staff post from @Drosselmeyer here: https://help.imvu.com/s/question/0D55d0000CSyjr2CQB/
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Communityposted
3 months ago
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Posted by “SirenaRoga” on July 08, 2022.
[Archived]
Another issue I'm having now, is I've submitted one version and then changed the colours to submit a second version but the Next icon hasn't changed to the new textues, even though the avatar preview is showing the correct colours.
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Communityposted
3 months ago
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Posted by “SirenaRoga” on July 08, 2022.
[Archived]
Additional to this, I can add individual items but if I've already added a look with any of the items I'm trying to removing and add again, doing so doesn't work.
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Posted by “SirenaRoga” on July 08, 2022.
[Archived]I've been having issues with Studio since yesterday. On top of the existing issue with opacity maps, now there seems to be an issue with previewing changes.
Yesterday the only way I could update a texture was to give it a different name and upload that, otherwise only the first texture I uploaded would show. I got a bunch of errors when submitting another product as well.
I shut down and restarted my machine and Studio. I've also cleared my cache. Eventually gave up. Back today to see what I can do and now each time I try to load a look I'm getting an "oops something went wrong" error message (super unhelpful message btw).
Overall this latest release is really buggy and I can't find a way to roll back, otherwise I would.
0 Votes
6 Comments
Community posted 3 months ago Admin
Posted by “ShopDR” on July 11, 2022.
[Archived]I'm experiencing the same issues.
0 Votes
Community posted 3 months ago Admin
Posted by “SirenaRoga” on July 09, 2022.
[Archived]Hopefully that sorts some of the issues out. I have been submitting the bug reports when it asks to submit but not otherwise. I'll see how it goes today.
0 Votes
Community posted 3 months ago Admin
Posted by “Drosselmeyer” on July 09, 2022.
[Archived]@SirenaRoga So sorry to hear you have having issues. It seems there are a few things going on. We have an update coming out on Monday to address the grey material issue, but I am not sure if the update includes any fixes for issues with switching looks. I am not sure about the errors when submitting products. I would need more information. If when you get an error, you would please do a "Report a Problem" via the Help menu. Our engineering team sees these reports and they give us information on what is going wrong in Studio. Thanks!
0 Votes
Community posted 3 months ago Admin
Posted by “LestatDeLioncourt” on July 09, 2022.
[Archived]I too have had recent issue with textures not updating the "Oops" error and icons not updating properly. I think there is a staff post from @Drosselmeyer here: https://help.imvu.com/s/question/0D55d0000CSyjr2CQB/
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Community posted 3 months ago Admin
Posted by “SirenaRoga” on July 08, 2022.
[Archived]Another issue I'm having now, is I've submitted one version and then changed the colours to submit a second version but the Next icon hasn't changed to the new textues, even though the avatar preview is showing the correct colours.
0 Votes
Community posted 3 months ago Admin
Posted by “SirenaRoga” on July 08, 2022.
[Archived]Additional to this, I can add individual items but if I've already added a look with any of the items I'm trying to removing and add again, doing so doesn't work.
0 Votes