[Archived - SirenaRoga]

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Posted by “SirenaRoga” on June 09, 2022.

[Archived]

Email settings not being honoured

 

@RigsK​ I know you're busy with the payout issue but, if my email settings look like this:

Screenshot 2022-06-09 at 18.13.41Why does my inbox look like this (and this is only a small sample):

Screenshot 2022-06-09 at 18.14.07 

i.e. if I've not opted into receiving anything why am I getting all of these (frankly) useless emails?

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Community posted 3 months ago Admin

Posted by “Meeows” on June 17, 2022.

[Archived]

Thanks for sharing this screenshot. I'm so sorry for this nuisance and will continue to investigate this for you.

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Community posted 3 months ago Admin

Posted by “SirenaRoga” on June 17, 2022.

[Archived]

Thanks @Meeows​ but it looks like I'm still getting them (screenshot below shows some that came in after your message about having disabled them)Screenshot 2022-06-17 at 13.37.36 

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Community posted 3 months ago Admin

Posted by “Meeows” on June 14, 2022.

[Archived]

@SirenaRoga​ I've disabled the email notifications on your behalf. I believe it should resolve your issue now. Please report back to this thread if you still continue to receive any email notifications and we're happy to investigate further. Thanks for your patience!

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Community posted 3 months ago Admin

Posted by “Meeows” on June 13, 2022.

[Archived]

Yes! Happy to help here. @SirenaRoga​ sorry for the intrusive emails. We've identified that it's a bug on the platform we're using to support the community. Let me see if I can try to disable the emails for you. Hang tight!

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Community posted 3 months ago Admin

Posted by “BunnyCakes” on June 13, 2022.

[Archived]

@Meeows​ Is this your department?

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Community posted 3 months ago Admin

Posted by “SirenaRoga” on June 11, 2022.

[Archived]

That first screen shot is from there

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Community posted 3 months ago Admin

Posted by “LestatDeLioncourt” on June 10, 2022.

[Archived]

Hi @SirenaRoga​ Check your settings here: please... https://cc.imvu.com/s/settings/00541000002LJDE

 

Thanks

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