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Posted by “BunnyCakes” on March 18, 2022.

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prI just noticed I had a sale on this product then when I viewed the page it said this. I have now went and changed the html but how is it possible that it never went through PR and had a sale? defiantly a coding error somewhere.

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Community posted 3 months ago Admin

Posted by “RigsK” on March 18, 2022.

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Thank you @BunnyCakes​ @Vespera​ and @LestatDeLioncourt​ - we've submitted a bug for this and engineering is currently looking into the issue. Appreciate you keeping us posted. @BunnyCakes​ if you could provide the PID for the product in your screenshot, that would be super helpful.

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Community posted 3 months ago Admin

Posted by “LestatDeLioncourt” on March 18, 2022.

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Many, many are reporting this. I assume it is getting passed along to @RigsK​ When this has shown for me, I noticed the product had actually passed PR and was available for sale to others. I also found I could open it in either Creator Tool (Creepy Mode or Studio) and edit something to resubmit. Some days later it would come out of PR naturally.

 

I hope this helps...

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Community posted 3 months ago Admin

Posted by “Vespera” on March 18, 2022.

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I had the same problem with an item, I had to talk to the "help" desk and they pushed it through.

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