I've heard through a few people that some of the perks of being a Creator with VIP have been changed to Diamond only, but I can not find a staff post confirming what all these are. @Saturi could you please confirm which Creator perks are available through Platinum and which are available through Diamond only? Thanks :)
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5 months ago
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Posted by “Polystyrene” on June 27, 2024.
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Good, thank you :)
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Communityposted
5 months ago
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Posted by “Saturi” on June 26, 2024.
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Currently, any Creator can contact live chat about rating disputes.
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Communityposted
5 months ago
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Posted by “Polystyrene” on June 26, 2024.
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Thanks, yes that is what I was referring to. Is it also the case that only Diamond users can use live chat for ratings disputes?
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Communityposted
5 months ago
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Posted by “Saturi” on June 25, 2024.
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Hi, @Polystyrene. There have been no changes to Creator perks at the Platinum or Diamond tier. I am guessing that our recent Customer Support policy changes, which restrict Peer Review requests to Diamond users, might have caused some misinformation on this topic.
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Posted by “Polystyrene” on June 25, 2024.
[Archived]I've heard through a few people that some of the perks of being a Creator with VIP have been changed to Diamond only, but I can not find a staff post confirming what all these are. @Saturi could you please confirm which Creator perks are available through Platinum and which are available through Diamond only? Thanks :)
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4 Comments
Community posted 5 months ago Admin
Posted by “Polystyrene” on June 27, 2024.
[Archived]Good, thank you :)
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Community posted 5 months ago Admin
Posted by “Saturi” on June 26, 2024.
[Archived]Currently, any Creator can contact live chat about rating disputes.
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Community posted 5 months ago Admin
Posted by “Polystyrene” on June 26, 2024.
[Archived]Thanks, yes that is what I was referring to. Is it also the case that only Diamond users can use live chat for ratings disputes?
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Community posted 5 months ago Admin
Posted by “Saturi” on June 25, 2024.
[Archived]Hi, @Polystyrene. There have been no changes to Creator perks at the Platinum or Diamond tier. I am guessing that our recent Customer Support policy changes, which restrict Peer Review requests to Diamond users, might have caused some misinformation on this topic.
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