[Archived - UnaTuna] Error uploading a product

Posted 3 months ago by Community

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Posted by “UnaTuna” on January 09, 2022.

[Archived]

I’m trying to upload a product to peer review so that it can go into my shop, but every time I try I get an upload error saying that the file is to “big”. I don’t know if this has already been asked or not and I’ve never ran into any kind of issues like this and if anyone could help me solve this I’d be very great… I don’t know how to minimize a product so it’s within the size it needs to be.

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Community posted 3 months ago Admin

Posted by “Lyciel666” on January 09, 2022.

[Archived]

You can only upload products that are smaller than 2MB. With the problem and depending on what you have built - you have to reduce the texture size of built-in textures (mostly 128x128px or 256x256px) but there are also other sizes, look at the size of the default texture of the product).

For music or voiceboxes you have to reduce the file size of the OGG files in your audio file converter.

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