[Archived - xoxPaninixox] I'm new to VIP and my account got wrongfully disabled over content that is unexplained and cases ignored

Posted 3 months ago by Community

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Posted by “xoxPaninixox” on December 07, 2021.

[Archived]

My main account got disabled on the 6th due to the reason that I'm releasing AP content as GA content, I'm not sure if this has anything to do with my products or feed postings or both. But my products are related to the ' Maternity' society of role play and have all passed peer review and have not broke any regulation in regards to evoking sex, nudity, lust and so on. My cases are ignored by support as I've posted 2 cases over the past 2 days making me believe that imvu is purposely ignoring my cases because I've never had a case wait a whole day for an agent to contact me.

 

I'm just trying to understand what do they mean by Ap content being posted as GA because this is first time in 8 years I've gotten banned by IMVU esp with all the money I've spent on this damn to be treated as unfairly as this.

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Community posted 3 months ago Admin

Posted by “DarkAngel5” on December 08, 2021.

[Archived]

Hi, it takes 1 to 3 days for VIP and 1 to 5 days for non to get a response. Thanks

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Community posted 3 months ago Admin

Posted by “DarkAngel5” on December 08, 2021.

[Archived]

Moved to Creator

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Community posted 3 months ago Admin

Posted by “LestatDeLioncourt” on December 08, 2021.

[Archived]

Hi @xoxPaninixox​ "Ap content being posted as GA" could be most anything on IMVU that is posted by a user and in "Public" while being against IMVU Policies. The exact offense can be discussed with IMVU Staff as no one here has access to your private account records.

 

This article covers what to do if your account has been disabled or banned by IMVU: http://im.vu/help384

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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