[Archived - RosannaFanPage] Why cant i gift items I created to friends? And why aren’t they showing up in my shop

Posted 3 months ago by Community

Post a topic

Topic is Locked

Un Answered

Community Admin

Posted by “RosannaFanPage” on November 27, 2021.

[Archived]

things I created aren’t showing in my shop and i cant gift them

0 Votes

2 Comments

Community posted 3 months ago Admin

Posted by “RickEros” on November 28, 2021.

[Archived]

ALSO...did you PUBLISH?

Go to the web page for your product. If a big red banner is up top, click the link in it. If it's an orange banner, go do some peer reviewing to speed things up. Green banner, you're solid.

0 Votes

Community posted 3 months ago Admin

Posted by “LestatDeLioncourt” on November 27, 2021.

[Archived]

Hi @ho4roâ€‹Â , there are a few reasons you may not be able to gift another user, which includes:

Their account is on hold.
You may be trying to gift using promo credits.
You may be trying to gift you a product still in Peer Review.
You may be trying to gift you a product that is hidden or set to Display Only.
You may be gifting an item they already own.
Their messages are set to friends only and they are not on their friends list.
The item may be an AP rated item and they are GA.

Customer Service may be able to see other reasons beyond these. They may also gift the product to one friend for you, as a favor.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

ThanksÂ

0 Votes