...and I'm asking everyone reading this, to spend a minute and let IMVU know, that this is unacceptable to have it running for even 1 minute, not to mention, that it's been up for 3 DAYS!
This is not the place for me, to tell my story, how I experienced it, what impact it had on my life, but to see it growing to 5stars and absolutely no action from IMVU staff....
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2 Comments
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C
Communityposted
3 months ago
Admin
Posted by “Nifi” on January 24, 2024.
[Archived]
[Moved to Bug & Issues Reporting Discussions]
0 Votes
C
Communityposted
3 months ago
Admin
Posted by “JAM” on January 24, 2024.
[Archived]
Hi @BadCharm, the Discussions are user to user help only. You will have to work with customer service to resolve your issue. The only advice we can add is to continue to work with your current case and to ask for a supervisor review.
Example:
Hi, I would like a supervisor to review my case. I do not feel my situation was handled properly.
Posted by “BadCharm” on January 23, 2024.
[Archived]...and I'm asking everyone reading this, to spend a minute and let IMVU know, that this is unacceptable to have it running for even 1 minute, not to mention, that it's been up for 3 DAYS!
This is not the place for me, to tell my story, how I experienced it, what impact it had on my life, but to see it growing to 5stars and absolutely no action from IMVU staff....
0 Votes
2 Comments
Community posted 3 months ago Admin
Posted by “Nifi” on January 24, 2024.
[Archived][Moved to Bug & Issues Reporting Discussions]
0 Votes
Community posted 3 months ago Admin
Posted by “JAM” on January 24, 2024.
[Archived]Hi @BadCharm, the Discussions are user to user help only. You will have to work with customer service to resolve your issue. The only advice we can add is to continue to work with your current case and to ask for a supervisor review.
Example:
Hi, I would like a supervisor to review my case. I do not feel my situation was handled properly.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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