[Archived - Hdhch5] I'm trying to buy AP 2 times but it keeps saying it may take time to process and that there was a problem purchasing it

Posted 5 months ago by Community

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Posted by “Hdhch5” on February 04, 2024.

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Community posted 5 months ago Admin

Posted by “JAM” on February 06, 2024.

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Hi @Hdhch5, this article explains the Access Pass: https://help.imvu.com/s/article/What-is-the-Access-Pass.

Card purchases require a bank-issued debit card only. We can also buy an age verification token and 20,000 credits if we don’t have an approved debit card.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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