[Archived - bree0565] My account was put on hold and a case was submitted. The status says waiting on reply. How long will it take for an advisor to respond back?
Hi @bree0565, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703
Thanks
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Posted by “bree0565” on February 07, 2024.
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Community posted about 2 months ago Admin
Posted by “JAM” on February 10, 2024.
[Archived]Hi @bree0565, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703
Thanks
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