[Archived - chloe316] Where are my credits?

Posted 2 months ago by Community

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Community Admin

Posted by “chloe316” on February 16, 2024.

[Archived]

I had an item removed from my inventory, and was told the 659 credits had been refunded, however they have not. Please investigate and refund me..

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Community posted 2 months ago Admin

Posted by “JAM” on February 17, 2024.

[Archived]

Hi @chloe316​​, please check your credit balance log by logging into the IMVU classic website version, to see if you have received the credits: https://de.imvu.com/catalog/web_credits_balance_log.php

 

If your issue is not resolved, please contact Customer Service.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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