[Archived - Haruto965] If someone bought you access pass for vu and then remove there credit card from my account

Posted 5 months ago by Community

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Posted by “Haruto965” on February 27, 2024.

[Archived]

One of my friends tried to pay me access pass for IMVU, so when she removed her with this card, my account and found it as on hold and so I don’t know how to get my account verified and unhold would you mind helping me to remove this please?,

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Community posted 5 months ago Admin

Posted by “JAM” on February 28, 2024.

[Archived]

Hi @Haruto965​, this article explains Account Holds and what to do: http://im.vu/help647

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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Community posted 5 months ago Admin

Posted by “JAM” on February 28, 2024.

[Archived]

Moved to Issues

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