[Archived - AgatMonster] my e-mail was blocked and it says "this email is a associated to a banned account"

Posted about 2 months ago by Community

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Posted by “AgatMonster” on March 13, 2024.

[Archived]

when I try to register on the same e-mail I get message "this email is a associated to a banned account" , why is that? how is this a banned e-mail and why? I didn't spam anyone. never sent a message, never got reported, so I don't understand

 

[Mod Edit-JAM]

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Community posted about 2 months ago Admin

Posted by “JAM” on March 28, 2024.

[Archived]

Hi @AgatMonster​, this article covers what to do if your account has been disabled or banned by IMVU: http://im.vu/help384 

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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