[Archived - Kutebtc] Why I can’t send new messages?

Posted 4 months ago by Community

Post a topic

Topic is Locked

Un Answered

Community Admin

Posted by “Kutebtc” on March 27, 2024.

[Archived]

I can receive new messages but I cant communicate back to them. When I try to I get “You have received to many messages in the same time period” and to try again in a minute. I waited 10+ minutes same results.

0 Votes

1 Comments

Community posted 4 months ago Admin

Posted by “JAM” on March 28, 2024.

[Archived]

Hi @Kutebtc, here is a list of reasons why messages are not sent:

1. A user has blocked us- the user does not want to be contacted

2. A user has set their messages to Friends Only- you must be a friend to contact the user/send them a friend request

3. A user is under 18- adults are kept separate from minors

4. We are spamming messages to quickly- IMVU limits messages to prevent spamming/take a break from IMVU try again in a few hours

5. Our internet connection is weak or not working- refresh connection/move to a new location

6. There may be an issue with the software- uninstall/clear application data/then reinstall

Thanks

0 Votes