[Archived - Pikamay27] I have two gift cards won’t redeem

Posted about 2 months ago by Community

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Posted by “Pikamay27” on April 02, 2024.

[Archived]

I got these cards serval years back now I just tried to redeem them the site is saying they were redeemed already which shouldn’t be possible if the silver part was not taken off until today I already read the article for the issue but that doesn’t help me in my situation since I don’t know where I bought the cards from can someone please explain what I should do I can’t return them since it’s way past 30 days now

the where both 25$ each

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Community posted about 2 months ago Admin

Posted by “JAM” on April 05, 2024.

[Archived]

Hi @Pikamay27​, please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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Community posted about 2 months ago Admin

Posted by “Nifi” on April 04, 2024.

[Archived]

[Moved to Bug & Issues Reporting Discussions]

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