[Archived - key11222333] why am i not receiving the authentication code??

Posted about 2 months ago by Community

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Posted by “key11222333” on April 12, 2024.

[Archived]

i have the same email i used to make the account, i use to receive the codes and now i can’t and it’s been like this for 3 days.. please help!

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Community posted about 2 months ago Admin

Posted by “JAM” on April 16, 2024.

[Archived]

Hi @key11222333​​​, these articles explain issues receiving and verifying IMVU emails: http://im.vu/help685, https://help.imvu.com/s/article/All-you-need-to-know-about-Your-Email

 

If your email address is a Hotmail, Outlook, or Live account, please consider using a different email provider. IMVU's email notifications may be blocked by these providers. If you still have not received your email verification link, please check your Junk or Spam folders.

 

If you are unable to receive emails please contact customer service to assist.

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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