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Posted about 2 months ago by Community
Posted by “Vxmpp4441” on April 14, 2024.
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1 Comments
Community posted about 2 months ago Admin
Posted by “JAM” on April 22, 2024.
Hi @Vxmpp4441, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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Posted by “Vxmpp4441” on April 14, 2024.
[Archived]0 Votes
1 Comments
Community posted about 2 months ago Admin
Posted by “JAM” on April 22, 2024.
[Archived]Hi @Vxmpp4441, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
0 Votes