[Archived - Prettyvuvu] Why was my payment card charged twice and I still don't have AP?

Posted about 2 months ago by Community

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Posted by “Prettyvuvu” on April 17, 2024.

[Archived]

I was buying the AV+AP bundle thing on IMVU Desktop, it was all going well until it tells me there was an issue with the payment method and it charges my account twice!

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Community posted about 2 months ago Admin

Posted by “JAM” on April 22, 2024.

[Archived]

Hi @Prettyvuvu​, please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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