[Archived - nicolntxx] so.... i received a message saying this "Join AP + Get 30,000 FREE Credits!" SO i bought it and didnt received the 30,000, just 25 CREDITS, why???? i dont understand, honestly didnt want the AP just the 30,000 for 12$, what happened

Posted 4 months ago by Community

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Posted by “nicolntxx” on April 21, 2024.

[Archived]

i would like to know if i would recive them later, or what can i do, can someone help?

[Mod Edit-JAM]

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Community posted 4 months ago Admin

Posted by “JAM” on April 23, 2024.

[Archived]

Hi @nicolntxx, if you have not received promo credits from a promotional offer in the credit store in the time frame indicated, you will need to contact customer service for assistance.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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