[Archived - ZiniStunna] Why is my IMVU still freezing when its loading up or doesn't load up at all when I'm logging in to IMVU Classic. I've had someone else log in to it on a different computer, and its logging in just fine but it won't log in on mine.

Posted about 2 months ago by Community

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Posted by “ZiniStunna” on April 23, 2024.

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Community posted about 2 months ago Admin

Posted by “JAM” on April 24, 2024.

[Archived]

Hi @ZiniStunna​​​​​, try uninstalling / reinstalling. Update to the newest application version. Check internet connection / reboot router on your PC. You can clear your IMVU Cache aswell. This article explains how to clear IMVU Cache: http://im.vu/help706.

 

If this does not resolve the issue, please contact customer service. 

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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