[Archived - SamSmyth] I tried to gift someone and it said I don't have enough credits. But I have 1500 more than I need to buy it myself - how does this work?

Posted 7 months ago by Community

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Posted by “SamSmyth” on May 09, 2024.

[Archived]

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Community posted 7 months ago Admin

Posted by “LestatDeLioncourt” on May 10, 2024.

[Archived]

Hi @SamSmyth , there are a few reasons that you may be receiving this error, which include:

1. Your account may be on hold

2. You are trying to buy a full outfit of Gift another with Promo Credits

3. You are attempting to buy a product from a disabled creator

4. You are attempting to buy a product that is hidden or set to Display Only by a creator

This article explains Account Holds: http://im.vu/help647

How to contact Customer Service:

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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