[Archived - RaySleeps] Why my account is disabled

Posted about 2 months ago by Community

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Posted by “RaySleeps” on May 14, 2024.

[Archived]

I had temporally disabled my account back on March 8, 2024 and now when I login and try to reactivate it, it say it’s disabled

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Community posted about 2 months ago Admin

Posted by “JAM” on May 17, 2024.

[Archived]

Hi @RaySleeps​, this article covers what to do if your account has been disabled or banned by IMVU: http://im.vu/help384 

 

If your account has been disabled for a certain number of days, your account should be re-enabled on the date and time in which your account was initially disabled. For example, if you were banned for 24 hours on June 1st at 5 am, you should be able to log back into your account on June 2, at 5:01 am.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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