[Archived - adik2] I bought vip and i can't use agent chat...

Posted 4 months ago by Community

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Posted by “adik2” on May 16, 2024.

[Archived]

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Community posted 4 months ago Admin

Posted by “JAM” on May 17, 2024.

[Archived]

Hi @adik2​, please clear your browser's cookies/cache.

 

These articles explain how to clear cookies/cache in Google Chrome: http://im.vu/help751, Mozilla Firefox: http://im.vu/help493, MS Edge: http://im.vu/help752.

 

Also check the internet connection and reboot router/modem or refresh phone access if you are trying to connect through Mobile.

 

If your issue is still not resolved, please contact customer service through filing a ticket or try a different browser.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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