[Archived - DonnaLuise] I have several rooms on here. But when I tried to make my latest room public, I got an error message that says a product must be owned by the scene owner. I've never gotten that message before. I have no ap products.

Posted 4 months ago by Community

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Posted by “DonnaLuise” on May 19, 2024.

[Archived]

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Community posted 4 months ago Admin

Posted by “JAM” on May 21, 2024.

[Archived]

Hi @DonnaLuise, make sure that all products have passed peer review before uploading. We can not create a public room if products are still in the review process.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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Community posted 4 months ago Admin

Posted by “DonnaLuise” on May 21, 2024.

[Archived]

No products in my room are in peer. They would not be available in the catalog if they were still in peer. What else could be the problem? I've been here 18 years and I'm not going to create any more rooms until this gets ironed out, and no one seems to have an answer.

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Community posted 4 months ago Admin

Posted by “JAM” on May 21, 2024.

[Archived]

Hi @DonnaLuise, please contact customer service for the issue you are having.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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