[Archived - Alarus] Has anyone else had a problem with IMVU Classic freezing when trying to use a male avatar?

Posted 3 months ago by Community

Post a topic
  • Topic is Locked
Un Answered
C
Community Admin

Posted by “Alarus” on June 16, 2024.

[Archived]

My client won't allow me to wear my male avatar. When I try it says, "Sorry, this item cannot be worn with your avatar." If I try to put on any saved outfits (all of which use a male avatar) the client freezes indefinitely and must be manually terminated.

 

I'm able to wear my male avatar and put on saved outfits in IMVU Next (which I despise), but when I start up IMVU Classic it shows no avatar and freezes immediately. Clearing the cache doesn't work. Uninstalling and reinstalling doesn't work.

 

Has anyone else had this issue? Anyone know how to fix it?

0 Votes


1 Comments

C

Community posted 3 months ago Admin

Posted by “JAM” on June 17, 2024.

[Archived]

Hi @Alarus​, please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

0 Votes