[Archived - gharam35] I have a problem with payment. When I enter the card information, it says that it is a problem that I want to solve

Posted 3 months ago by Community

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Posted by “gharam35” on June 29, 2024.

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Community posted 3 months ago Admin

Posted by “Nifi” on July 03, 2024.

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[Moved to Bug & Issues Reporting Discussions]

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Community posted 3 months ago Admin

Posted by “Nifi” on July 03, 2024.

[Archived]

Hi @gharam35​, this article explains issues/errors buying Credits and addons from the IMVU Credit store: http://im.vu/help393

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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