[Archived - eunjin] I have been trying to buy songs off of the IMVU music website, but for some reason it keeps telling me that "There was a problem with your purchase. You have not been charged. (002)"... I then bought it for a friend and it worked. How

Posted 3 months ago by Community

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Posted by “eunjin” on July 15, 2024.

[Archived]

Screenshot 2024-07-14 220403

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Community posted 3 months ago Admin

Posted by “JAM” on July 24, 2024.

[Archived]

Hi @eunjin​, please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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