[Archived - Livia166453] Blocked credits

Posted 3 months ago by Community

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Posted by “Livia166453” on July 28, 2024.

[Archived]

Hello, how are you?

 

I want to buy credits to be able to spend in the store, but for some reason my account is blocked for purchases. Could you unlock it? Thank you in advance.

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Community posted 3 months ago Admin

Posted by “JAM” on July 31, 2024.

[Archived]

Hi @Livia166453​, this article explains issues/errors buying Credits and addons from the IMVU Credit store: http://im.vu/help393

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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